B. If I forget password, how to change or reset it?
For Zyxel authorized Subsidiary & Zyxel Partners, there are two alternatives to change / reset passwords.
• Alternative 1
Step 2: Go to My Profile.
Step 3: Scroll down to Change Password area and please fill in your New password.
* New password should be 8 - 20 words. Password may consist of A-Z,a-z,0-9 and underscores; At least 1 english char(A-Z,a-z); At least 1 number(0-9).
• Alternative 2
Step 2: Enter your ID and Email then submit your request.
Step 3: Receive your email, then click the link to reset password.
Step 4: Please fill in Password and Confirm the password again to reset password.
Please contact with webmasters@zyxel.com.tw if you need more assistance.
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